Digital Collar Teknoloji ve Bilişim Hizmetleri A.Ş. (“Company”, “We”) places the highest importance on your privacy and the security of your data.
This Privacy Policy explains how your personal data is collected, used, and protected when you visit the digitalcollar.io website, contact us, or use our services.
Legal Basis and Compliance: This policy has been prepared in accordance with the United Kingdom General Data Protection Regulation (UK GDPR) and EU GDPR standards. Additionally, for citizens of the Republic of Turkey, this text constitutes a “Disclosure Statement” within the scope of Article 10 of the Personal Data Protection Law No. 6698 (KVKK).
1. Data Controller
The legal entity responsible for the processing of your personal data:
Company Name: Digital Collar Teknoloji ve Bilişim Hizmetleri A.Ş.
Address: Çifte Havuzlar Mh. Eski Londra Asfaltı Cd. Kuluçka Merk. A2 Blok No: 151/B-Z06 Esenler – İstanbul
Trade Registry No: 1137854
Mersis No: 0295135507100001
Authorized Director: Derya Yeğin Çimen
Contact Email: support@digitalcollar.io
2. Data We Collect
We request the minimum level of data necessary for service provision, legal obligations, and site security.
Automated Decision-Making: We do not use automated decision-making or profiling mechanisms as defined under UK GDPR Article 22 that would produce legal or similarly significant effects on you.
A. Information You Provide Directly
Identity and Contact: Name, Surname, Email address.
Corporate Information: Company title and billing information (in the case of service purchase).
Communication Content: The content of messages sent through forms on our website or via the Fluent Support system.
B. Technical Data Collected Automatically
For site security and analytics (Google Site Kit, Wordfence, etc.), IP address, browser type, and on-site navigation activity may be processed automatically.
Special Category Data: Our Company does not collect or process “Special Category Data” such as health, biometric data, race, religion, or political opinion.
3. Data Processing Purposes and Legal Bases
We process your data within the framework of the following purposes and legal bases:
Service Provision: Preparing quotations and executing the contract. Legal Basis: Performance of Contract / KVKK Art. 5/2-c.
Legal Obligations: Issuing invoices and maintaining tax records. Legal Basis: Legal Obligation / KVKK Art. 5/2-ç.
Site Security: Preventing cyber attacks and performing backups. Legal Basis: Legitimate Interest / KVKK Art. 5/2-f.
Communication and Marketing: Sending newsletters with your consent. Legal Basis: Explicit Consent / KVKK Art. 5/1.
Data Breach Notification: In the event of a breach that poses a high risk to your data (cyber attack, etc.), notification will be made to the relevant authority (ICO and the Personal Data Protection Authority) and to you within 72 hours.
4. Data Sharing and International Transfer
We do not sell your data. However, due to the technical infrastructure of the service, your data may be shared with the following providers:
Hosting: Hostinger (Servers: United Kingdom).
Backup and Transfer (Important): Site backups are stored on Google Drive. Your data may technically be transferred outside the United Kingdom (to the USA).
Transfer Assurance: This transfer is made to organizations deemed secure under the ‘UK Extension to the EU-US Data Privacy Framework’ (Data Bridge) recognized by the UK Government.
5. Data Retention Periods
Potential Customer Data: Retained for 5 years or until you request its deletion.
Financial/Customer Data: Must be retained for the legal obligation period required by UK and Turkish tax laws (generally 6-10 years) and cannot be deleted before this period expires.
6. Cookies
Cookies are used on our site to improve your experience. You can manage your cookie preferences through the “Cookie Policy” panel (Complianz) on our website.
7. Your Rights
Under GDPR and KVKK (Article 11), you have the rights to access, rectify, delete (right to be forgotten), object to the processing of your data, and data portability.
Right to Lodge a Complaint with a Supervisory Authority: If you are not satisfied with our data processing activities:
For the United Kingdom: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO). (Contact: https://ico.org.uk/make-a-complaint/)
For Turkey: You have the right to lodge a complaint with the Personal Data Protection Authority. (Contact: https://www.kvkk.gov.tr/)
8. Children’s Privacy
Our services are intended only for adults and commercial businesses. We do not knowingly collect data from individuals under the age of 18.
9. Contact
You can contact us for your requests:
Email: support@digitalcollar.io
Address: Digital Collar Teknoloji ve Bilişim Hizmetleri A.Ş., Çifte Havuzlar Mh. Eski Londra Asfaltı Cd. Kuluçka Merk. A2 Blok No: 151/B-Z06 Esenler – İstanbul